Benefiting | Zlepši zákaznícku skúsenosť

      • How rating works?

        Certainly you have met everybody in office or any institution with experience connected with staff, products, services, which left you emotion. Often times, this emotion has remained only with you, or in your vicinity, and apparently no one has returned to it. If this emotion was too strong, did you take the trouble of looking for a supervisor (manager / owner) and communicating your experience to him? If not, you probably thought it was too strenuous, and you did not have the time and maybe you wished to deal with it.

      • I am customer and I want to rate

        Your first rating is done quickly and easily through our mobile app (Android or iOS), website, or directly via a tablet on the go.
        For rating, the organization can credit your account with a € reward, which you will be able to apply for a discount purchase, or you can pass the reward to a foundation that will use it for a good cause - Loyalty program.

      • What can I rate?

        • Office staff

          (director, manager, operator, brigadier, charwoman, etc.)

        • Service quality

          (accommodation, gastronomic, cosmetic, medical, etc.)

        • Product quality

          (appearance, taste, smell, functionality, etc.)

        • Office design

          (interior, exterior, cleanliness, equipment, etc.)

      • Why should I rate? Because ...

        • Each of my reviews will help the organization to change staff attitudes.

        • To indicate my idea of services.

        • I would like to point out the strengths and weaknesses of the products.

        • I want to help with my rating to increase comfort for customers.

      • What do I get?

        • Professional staff approach to customers.

        • Fulfillment of expectations from the provider.

        • Tailor-made product.

        • An exceptional place where I like to come back.

      • How can I rate?

      • I am manager and we want ratings

        Benefiting provides real-time, measurable identification of the strengths and weaknesses of your organization. In return, we deliver a true picture of your organization from the perspective of your customers, helping you to be a leader among others. We can identify the best employee, best product, best service, best office. We can detect unwanted staff behavior, negative perceptions of product, service, operations, and what you consider to be very important for your organization.

      • Graphic results

      • Table results

      • Rating filters

        • Employees

          (all added employees)

        • Hierarchy

          (personally, accessary)

        • Types

          (thanks, wanings, recommendation, donation, notification)

        • Offices

          (all added offices)

        • Tags

          (all added tags)

        • Statuses

          (public, non-public, censored, verified, anonymous)

        • Reply

          (answered, unanswered)

        • Time

          (under 24 hours, over 24 hours)

        • Objectivity

          (correct, incorrect)

        • Uniqueness

          (unique, non-unique)

        • Devices

          (android, ios, website, crm)

        • Modes

          (normal, operational, personal)

        • Date

          (from, to)

        • Output

          (table in xls, chart in pdf)